Privacy Policy
Last updated: April 1, 2026
1. Data Controller
EPC Expert BV, located in Tervuren, Flemish Brabant, Belgium. Company number: BE 0757.587.024. Email: [email protected]. Phone: 0475 65 10 05.
2. What data do we collect?
We collect the following personal data: name, email address, phone number, address details (for quote requests), and technical data such as IP address and browser information via cookies.
3. Why do we use your data?
Your data is used for: processing quote requests, scheduling EPC inspections, communicating about our services, and improving our website through analytics.
4. Cookies
We use functional cookies (necessary for the website to function) and analytics cookies (Google Analytics) to analyze the use of our website. You can refuse cookies via the cookie banner or your browser settings.
5. Third Parties
We share your data with: Supabase (database and authentication), Cloudflare (hosting and security), Google Analytics (web analytics), and Lovable (email delivery). These parties process data in accordance with GDPR.
6. Retention Period
We retain your personal data no longer than necessary. Quote data is kept for a maximum of 2 years. EPC-related data is kept for 10 years in accordance with the legal requirement.
7. Your Rights
You have the right to access, correct, delete and transfer your data. You can also object to the processing. Contact us at [email protected].
8. Supervisory Authority
If you have a complaint about the processing of your personal data, you can contact the Belgian Data Protection Authority (GBA): www.gegevensbeschermingsautoriteit.be.